COOKIE POLICY

What are cookies?

  1. We collect information about your use of our website through cookies.

  2. Cookies are information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit.

  3. Cookies can help to display the information on a website in a way that matches your interests.

 

What cookies are used on this Website?

The cookies we and our business partners use on this website are broadly grouped into the following categories:

Essential – Some of the cookies on our website are essential for us to be able to provide you with a service you have requested. An example of this would be a cookie used to enable you to log into your account on the website or which allows communication between your browser and the website. Our cookie preference cookie described in the section “How can I reject or opt out of receiving cookies?” is also an essential cookie. You may not be able to use our website without these cookies.

Analytics – We use analytics cookies to helps us understand how users engage with our website.

An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our website was performing and improve it without these cookies.

User Cookies – We use cookies to improve your experience by remembering your preferences so we know how you like to use our website. Examples of this would be remembering you so that you are served with the same content or to remember you when you come back to the site.

Social Sharing – We use third party cookies to allow you to share content directly on the social networking/sharing sites like Facebook, Twitter or Google+. Examples would be if you wanted to “like” or “tweet” about us or our products or services. Please see our “Third Party Cookies” section below for more details.

Interest-Based Advertising – You will have noticed that when you visit websites you will be shown adverts for products and services you may wish to buy. The money made by website owners for showing third party adverts on their websites often pays for the cost of running the website and therefore usually allows you to use the website without having to pay a registration or usage fee.

To try and ensure that the adverts you see are relevant to you third party cookies may be used to collect information about the types of things that interest you, for example websites you visit and the geography that you are based in. Having these cookies does not increase the number of adverts you will be shown, but simply makes the adverts you see more relevant. Please see our “Third Party Cookies” section below for further details.

How can I reject or opt out of receiving cookies?

If you do not wish cookies to be stored on your machine, delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the “help” function within your browser.

Please note that we can’t always control third party cookies stored on your machine from our website and where this is the case you will need to visit the relevant third party’s website directly to manage cookies stored on your machine by them. Please be aware that disabling cookies may impact the functionality of this website.

Third party cookies may be in use and parties are mentioned in the Privacy Policy.

 

TERMS OF USE

 

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

 

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

 

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

 

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

 

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

Privacy Policy

"Personal Data" is information that can be used to identify you, directly or indirectly, alone or together with other information. This includes things such as your full name, email address, phone number.

How We Collect and Use Personal Data

We collect your Personal Data in several ways and for the following purposes:

 

When you complete the Enquiry form, this Personal Data includes your name, email address and phone number. We use this data to contact you regarding your enquiry.

 

If you make a booking, then we store additional information to fulfil your requirement and for billing purposes.

 

When you communicate with us via email, website or Facebook, we may use your Personal Data to respond to your requests for information.

 

When we comply with Legal Requirements or Obligations, Law Enforcement, and for Public Safety Purposes. We may use Personal Data in order to comply with laws, regulations, court orders, or other legal obligations or to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our Terms of Use, this Privacy Policy, or agreements with third parties, or for crime-prevention purposes.

How We Disclose Personal Data

We will only disclose your Personal Data for Legal Compliance, Law Enforcement, and Public Safety Purposes.

 

Legal Basis for Processing

As a Data Controller, we process the Personal Data we maintain about you in accordance with this Privacy Policy. If you have any questions or concerns regarding the processing of your Personal Data, or if you have questions regarding this Privacy Policy, please contact us using enquiries@thewheatleyhotel.co.uk

Consent as a Basis for Processing

By placing an order or making an enquiry, you are giving consent for us to process your Personal Data in order to contact you regarding your enquiry and if you place an order with us, as part of the billing process.

Managing Preferences and Withdrawing Consent

You may at any time withdraw your consent with future effect and without affecting the lawfulness of processing of your Personal Data based on the consent you provided before you withdrew it, and exercise other controls regarding website and Facebook preferences.

After making an enquiry and providing your email address, you can choose to unsubscribe by sending an email to us using enquiries@thewheatleyhotel.co.uk

Data Retention

We will retain your Personal Data as long as necessary in order to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where we no longer need to process your Personal Data for the purposes set out in this Privacy Policy, we will delete your Personal Data from our systems after a period of six years.

 

Where permissible, we will also delete your Personal Data upon your request.

Security

We implement appropriate technical and organisational safeguards to protect against unauthorised or unlawful processing of Personal Data and against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.

Juniors and Children

We do not knowingly collect Personal Data for Juniors/Children (under 18 years old) without parental consent.

How to Contact Us

If you have any questions, comments, or concerns about how we handle your Personal Data, then you may contact us using enquiries@thewheatleyhotel.co.uk